Contact us

Ghana

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24-hour international medical emergency evacuation

+27 21 657 7740 (South Africa)

24-hour medical emergency assistance

+233 501 683 914
0800 400 600 (Toll free, only for in country calls)

General queries

(8 am - 5 pm weekdays, excl. public holidays)
+233 501 683 914
0800 400 600 (Toll free, only for in country calls)
[email protected]

Pre-authorisations

(8 am - 5 pm all week)
+233 501 683 914
0800 400 600 (Toll free, only for in country calls)

(8 am - 5 pm weekdays, excl. public holidays)
+233 302 542 554

[email protected]

Claims - postal address

Apex Health Insurance Ltd
PO Box ST 237
Accra, Ghana

Claims - email submission address

[email protected]
[email protected]

For all escalations please contact:

[email protected]

Physical address

Apex Health Insurance Ltd
4th Floor, Zion House
7 Nii Yemoh Avenue, OIC Road
Shiashie – East Legon
Accra, Ghana

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(8 am - 5 pm weekdays, excl. public holidays) +233 501 683 914 0800 400 600 (Toll free, only for in country calls)

+233 501 683 914 0800 400 600 (Toll free, only for in country calls)

+27 21 657 7740(South Africa)