Provider Testimonials

“Total Health Trust has helped our facility grow both financially and technically by yearly routine facility checks, stakeholder meetings and ensuring prompt remuneration for services rendered. We would recommend Total Health Trust to individuals/groups who require the best of inexpensive and dependable medical care.”

“THT has a seamless way of operating. They are very professional when it comes to the settlement of claims and resolution of issues without undue sentiments. THT is very concerned about the total well-being of her enrollees and the satisfaction of her providers in terms of prompt payment of claims, capitation and routine review of the tariffs. With what we have experienced with THT over the years, we were not surprised that THT emerged as the best HMO of the year in 2016.”

“Your call centre agents are very welcoming and courteous. They callback when they miss our call or when they promise to call concerning an issue you need them to resolve. THT is prompt.”

“Our interaction with the organisation has been mutually beneficial, and the relationship has been characterised by trust, dependability and shared corporate values. We are indeed happy to be associated with the organization.”

“They don’t undercut providers. Their members of staff are very courteous and show understanding at all times. THT is a perfect HMO to deal with.”

“There is no doubt that they are one of the most organised HMOs in the country.”

“We have been providers to THT since 2009 and their overall performance is excellent.”