Why can we not automatically adjust the policy premium for a member on the single premium rate for under the age of 55, when they get dependants?

We do not have access to a client’s medical scheme membership information and are therefore not aware of any changes to a client’s dependant details. It remains the client’s responsibility to notify us if they are the only person covered on the medical scheme and they qualify for the reduced premium, or if they have added dependants and need family cover.