This can be done by contacting Zestlife, who will advise you what documents to complete when submitting a claim. Alternatively you can obtain the claim form and information from https://www.zestlife.co.za/customer-services/. Please remember to notify Zestlife within 6 months of the medical treatment taking place and to submit all claim-related documents within 12 months of treatment.
How do I submit a claim?
These may also be helpful
- What does the Liberty Essential Gap Policy cover?
- My wife and I are going overseas for a month. Are we covered by Gap Cover?
- When will premium payments commence?
- What documentation is required to replace your existing Gap policy with Liberty Medical Gap Cover?
- I have had Gap Cover with another provider for 5 years and need an operation that requires an upfront co-payment. If I take out Liberty Gap Cover, will you cover the co-payment?
- Which internal prostheses will be covered by the policy?
- To whom is the benefit paid?
- Are day-to-day General Practitioner (GP) consultations covered?
- Must details of the medical scheme dependants be provided when taking out cover? And, must the policyholder notify the insurer of any dependants that should be removed from or added to the list of dependants insured under the policy?
- When does the policy terminate?