We pay for chronic medicines that are approved by our Chronic Disease Programme at 100% of cost, without co-payments, from the available benefits and according to the relevant medical and policy conditions.
Chronic conditions are conditions such as diabetes and high blood pressure that require medication and treatment for more than three (3) continuous months. Please check our Chronic Disease List below for a full list of conditions that we cover.
How to register with the Chronic Disease Programme
If you are diagnosed with a chronic condition, together with your doctor or specialist, please complete and submit a Managed Healthcare Application Form to your in-country office.Download the Managed Healthcare Application Form
Once you are registered on the Chronic Disease Programme, you will have access to:
- the Chronic Medicine Benefit to cover the cost of your chronic medication, and
- support from our Managed Care team.
By registering with the Programme, you can prevent claims for your chronic condition being paid from your Day-to-day benefits. Registration on the Programme is not automatic, so please apply as soon as possible.
Please contact us if there are any changes to your treatment.
Please contact your in-country office to pre-authorise any changes to your chronic treatment or medication. This will help us to ensure that claims are paid from your available benefits.